This policy explains how Dr. Ajay Reddy Zane (“we”, “us”) collects and uses personal information on drajayreddyzane.com.
What we collect
- Contact form: your name, email address, subject and message.
- Call bookings: your name, email address, phone number, optional notes, the service and time slot you choose, and the payment reference.
- Comments and reviews: the name and text you post (shown publicly) and your email address (never shown; used only to contact you or to confirm you booked a call).
- Reactions: a random anonymous cookie so each visitor can like, love or support a post once.
- Payments: handled entirely by our payment partners (Razorpay or Cashfree). We never see or store your card, UPI or bank details.
How we use it
- To reply to your messages and to confirm, run and follow up on booked calls.
- To display comments and reviews, reply to them, and remove spam.
- To send booking confirmation emails (including the Google Meet link) and booking notifications.
- To keep records required for accounting and tax purposes.
We do not sell your personal information or use it for advertising.
Gmail
This website connects to our own Gmail account (drajayreddyzane@gmail.com) through Google’s Gmail API solely to send booking confirmation and notification emails. It does not read, store or share the contents of any mailbox. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Where it is stored
Information is stored securely with our service providers: Supabase (database and file storage), Razorpay or Cashfree (payments) and Google (email).
How long we keep it
We keep messages and booking records for as long as needed for the purposes above and to meet legal obligations, after which they are deleted.
Your choices
You can ask us to access, correct or delete your personal information at any time by writing through the contact page or to drajayreddyzane@gmail.com.
Cookies
The public website does not use advertising or tracking cookies. It uses one anonymous cookie to remember your reactions, and the private admin area uses a sign-in cookie.
Changes
We may update this policy from time to time; the date above shows the latest version.